You have the right to cancel your order up to 14 days after receipt without giving a reason.
You have another 14 days after cancellation to return your product. You will then be credited the full order amount including shipping costs.
Only the cost of return from your home to the online store is at your own expense. This cost is approximately 4.25 per letterbox package; for exact rates, consult your carrier’s website.
If you exercise your right of withdrawal, the product will be returned to the entrepreneur with all delivered accessories and – if reasonably possible – in its original condition and packaging.
To exercise this right, please contact us at [email protected]. We will then refund the order amount due within 14 days of notification of your return provided the product has already been received back in good order.
Jewelry made especially for you cannot be returned.
Custom jewelry includes all jewelry that is made, printed and engraved especially for you.
These are also jewelry made in a special size.
If you exercise your right of withdrawal, the product will be returned with all delivered accessories and – if reasonably possible – in its original condition and packaging to men-sieraden.nl. Should the product be damaged or the packaging damaged more than necessary to try the product, we may pass this depreciation of the product on to you. So please treat the product with care and make sure it is properly packaged and accompanied by a return form .
Please fill out the form as completely as possible and send it along with the article. (The reason for return is NOT required to be reported)
Mannen-sieraden.nl reimburses all payments made by the consumer, including any delivery costs charged by Mannen-sieraden.nl for the returned product, immediately but within 14 days following the day on which the consumer notifies him of the withdrawal (moment of dissolution). The refund is free of charge to the consumer.
If the consumer has chosen a more expensive method of delivery than the least expensive standard delivery, the entrepreneur does not have to refund the additional costs for the more expensive method.
- If you are returning jewelry purchased on account (Klarna) you must take into account the payment period of 14 days. You must meet this payment deadline.